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Cloud payments coming to restaurants

December 28, 2012

Compared to other retail sectors, restaurants, particularly fine dining establishments, have been slow to adopt new technologies like mobile and cloud payments.

Compared to other retail sectors, restaurants, particularly fine dining establishments, have been slow to adopt new technologies like mobile and cloud payments. Recent increases have been seen in the fast food and corporate coffee industries, but new cloud services targeting restaurants may change how we pay for fois gras, filet mignon and Bordeaux. Cloud payments allow transactions to occur from any device that can access the internet, and therefore, adoption in busy restaurants makes sense because wait staff can take orders and use mobile devices such as smartphones or tablets to immediately sync the info with the kitchen computers. This could revolutionize merchant services for the gastronomy industry, and allow checkouts to occur tableside.

The cloud can also allow for better record keeping, so chefs can gauge the popularity of dishes, plan food budgets and project future dinner service headcounts. The technology also allows mobile access to company documents, budget sheets and communications from any location, which is imperative for chefs of high regard and restaurant owners who are often traveling for business. Many restaurants have been resistant to cloud adoption, but with advanced technology, point-of-sale (POS) machines can be accessible from any internet-connected device. This could mean big changes on the horizon for fine dining establishments.

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