Blog

Consumer demand forces service providers to accept credit card payments

October 4, 2013

Service providers and retail outlets alike aim to increase their customer counts by giving shoppers and clients the features and perks they demand.

Service providers and retail outlets alike aim to increase their customer counts by giving shoppers and clients the features and perks they demand. One thing that all consumers expect from any business is simple: the ability to accept credit payments.

Public service providers in Bernville, Pennsylvania, will soon being accepting electronic payments through credit card terminals, allowing residents to use their cards to pay for utility bills, according to a report from the Reading Eagle. Secretary of the Borough, Brenda Strunk, even told council members that she had even received requests to pay via credit card from residents whose properties had liens placed against them for unpaid bills, suggesting that some individuals are downright unable to pay for things with cash.

“People said they would pay the bills if they could use a credit card, so that would help out right there,” said James Gabel, council member, according to the news outlet.

Taxicabs in Washington, D.C. have also recently altered their operating standards to make room for credit card processing equipment. As of this month, all D.C. taxis are required to accept credit cards as a form of payment, according to a report from local news outlet WTOP. More than 5,000 taxicabs in the area are now optimized to accept cashless forms of payment.

Ron Linton, chairman of the D.C. Taxicab Commission, told WTOP that there is no excuse for denying customers the option to pay with credit cards, and that all drivers who tell customers they must pay with cash will be in violation of policy.

“Under the regulations, when the machine malfunctions, they’re to go to the service shop to have them correct it,” Linton told the news outlet. “No taxi should be operating with a malfunctioning credit card machine.”

Back To Blog