Caring for the beloved pets of others involves a tremendous responsibility. This means that your merchants must be able to operate their veterinary practice in a manner that allows them to focus on the well-being and health of their patients. At the same time, they must also make certain that they operate their practice efficiently and in a manner that keeps the bottom line healthy.
A veterinary POS system can allow your merchants to do all of that while presenting the opportunity for growth. According to a new market research report, “Growth in the pet population, increasing penetration of pet insurance, pet humanization within the growing global urban population and increased awareness of animal welfare needs due to social media are helping the veterinary industry to maintain growth at 6.2% a year.”
As their reseller and trusted advisor, here are several items and features for your merchant to look for to help ease them in the process, make the most of their POS system, and help them better manage their veterinary practice.
Features to Look For:
- Virtual Terminal – With a virtual terminal, you can take advantage of the opportunity for your staff to utilize an integrated system that will control inventory, manage transactions, auto-bill clients, and even export information to your selected accounting software. This can help your staff to save time and work in a more productive manner.
- Recurring Billing – The more time that your staff spends on billing, the less time they have to dedicate to your practice and the well-being of your patients. Recurring billing gives you the opportunity to reduce the amount of time that you spend on billing. This type of billing is automated, secure, and easy-to-use. With this feature, you also gain the ability to offer your clients more flexible payment options.
- Flexible Payment Processing – In order to keep your clients happy and expand your client base, it is important that you be able to offer as many payment options as possible. Your veterinary POS system will allow you to do precisely that. While many clients may pay with cash or even a credit or debit card, other clients may pay with a check. The POS system you select for your veterinary system should give you the ability to accept checks without any hassles. Additionally, your veterinary POS system can also help you to accept any other form of payment that your client may wish to use quickly and easily.
Integrating Your Veterinary POS System into Your Practice
With the right POS system, it is possible to operate your veterinary practice in a more efficient manner. This will give you more time to focus on the health of your patients while providing their owners with superior customer service. In order to accomplish those goals, you must be able to ensure that the veterinary POS system you select can be integrated into your practice in an effective manner.
One element that sets veterinary practices apart from other businesses is that not only might you offer services, such as checkups, but you may also sell various types of products, including medications and supplies. The veterinary POS system that you select should give you the ability to manage your inventory quickly and efficiently. Each time that a sale is made, your inventory can be updated automatically. This makes it much easier to ensure that you always have the products on hand that your clients need without wasting resources and overstocking items that you do not need.
In order to operate a veterinary practice in an efficient manner, you must be able to make appointments efficiently. With your veterinary POS system, your staff can make appointments, cancel appointments, and even change appointments with ease. The system should allow your staff to also send out reminder notifications for checkups while also providing the opportunity to checkup with clients following appointments and procedures. This can also provide an excellent opportunity to reach out to clients and keep them updated about new healthcare information that may be relevant to their pets.
In order to ensure that your veterinary practice receives all funds due, it is important to have a system in place that will allow invoicing to be integrated with the consultation. This ensures that no services are missed in the invoicing process. Your veterinary POS system can provide the opportunity for invoicing to works as an extension of the consultation. Additionally, the system can also be used by mobile veterinarians who may visit patients in the field, providing the opportunity to process payments onsite.
In order to provide your patients with the best level of service and care possible, it is imperative that you be able to access consultation histories. In the past, this was often handled with paper files, a process that could become messy and difficult to manage. It also presented the opportunity for errors to occur and for vital information to be left out of the file. Today, that is no longer necessary with the opportunity to benefit from electronic medical/health records. This allows for greater accuracy while giving mobile veterinarians with greater access to more accurate patient information while in the field.
While your customers care deeply about their pets and four legged friends, it is imperative you show that same love and appreciation to them. Increase their satisfaction by having a POS system that enhances your business with inventory management, appointment capabilities, effective invoicing, and patient history.
Back To Blog