Blog

Frequently Asked Questions: mobile point of sale

June 26, 2014

Many business owners and retail managers have a number of pressing questions regarding credit card payment processing terminals - those being iPads and other mobile devices that are outfitted with the ability to accept credit card and debit card payments.

Many business owners and retail managers have a number of pressing questions regarding credit card payment processing terminals – those being iPads and other mobile devices that are outfitted with the ability to accept credit card and debit card payments. We answer a few of the most significant queries below in our “mPOS FAQ.”

Q: How does mobile point-of-sale help to improve business efficiency?

A: With a mobile device being used to ring up credit card and debit card payments, your “point of sale area” will now comprise your entire storefront! You can outfit employees in every department in a store with one of these devices, and allow them to ring up customers as soon as they’ve picked up all the different products that they intend to purchase. By allowing for quick sales made right in specific departments, this will help you to create more impulse purchases and cut down on the number of customers who “second guess” whether or not to buy a product.

It was also have another significant effect on your business that will earn you a very large amount of consumer goodwill: mobile point of sale devices will likely eradicate the concept of a “line” at your business. With customers being rung up in every department, the number waiting in line to use the cash register at the front of your store will shrink dramatically. That will cut down waiting time, which will increase convenience for consumers, which will increase their appreciation for your business – and all of that will add up to increasing revenue, too. 

Q: Will consumers be bothered by the switch?

A: No – they’ll likely be ecstatic! As mentioned, the cut-down in the amount of time they’ll have to be spending in line will be a huge positive in the eyes of your consumers. And if you’re worried about “growing pains” in regards to swapping from only using traditional registers to also incorporating mobile point of sale, you shouldn’t be: statistics show that consumers are quite comfortable using smartphones and tablets in all aspects of their life, from their workplace to their shopping experiences. Incorporating those devices into payment processing, as a result, can occur without a single hiccup at most – if not all – businesses. 

Q: Are mobile devices a step down from traditional point of sale equipment? They are “consumer grade,” after all. 

A: This is another misconception – in many cases, iPads and other devices used for mobile payment processing may hold up even better than some of the more traditional point of sale equipment you’re already using. Think about the device you use to have customers input their PIN numbers and other information: has it been subject to wear-and-tear? Are the buttons becoming harder to press, is it starting to look a bit old? You’re never going to have that problem with an iPad, or another comparable tablet: these devices are designed so that their touch screens can be used all day long, without ever losing any of their functionability or slick look. 

Q: If I don’t accept credit cards, is mobile point of sale a good way to start?

A: Absolutely! If you don’t accept credit card or debit card payments yet, then you’re surely missing out on a massive amount of potential revenue – as many consumers use plastic as do cash nowadays, if not more. And mobile point of sale devices can help you make the transition with total ease, by preventing you from having to alter the makeup or design of your traditional cash register. In this situation – as in most others – mobile point of sale can help to improve your business, and your revenue, dramatically. 

Back To Blog