Whether your merchant’s car wash business only provides car washes or they also provide additional services, products, and customizations, it is important to ensure they have a scalable point-of-sale solution. Regardless of how state-of-the-art their car wash equipment might be, if your merchant does not also have the right sales equipment, they could be missing customers and business.
With a car wash POS system, your merchant can maximize their car wash’s earning potential. All it takes is a single touch to add a simple car wash or upgrade to an express service. From the same touch screen, their POS system will also give them the ability to review their inventory, know precisely what they have in stock, and ensure they are always prepared to provide their customers with superior service.
As their reseller and trusted advisor, here are several items and features for your merchant to look for to help ease them in the process, make the most of their POS system, and help them better manage their car wash business.
Features to Look For:
- Flexible Payment Processing – An integrated touch-screen car wash POS system gives your business the ability to accept all major forms of payment, including debit cards, credit cards, cash, checks, pre-paid cards, gift cards, and more. As a result, you will be able to expand your customer base and improve customer satisfaction. Flexible payment processing also helps to keep lines moving quickly.
- Inventory Management – By not just selling car washes but also offering car care products, you can generate more revenue for your business. With a car wash POS system, you can take advantage of the opportunity to more easily manage your inventory. You can even design and print your own barcodes, making it much easier to keep up with your inventory as well as track sales.
Choosing a Car Wash POS System
Car washes typically operate differently from other types of businesses. Due to that, it is important to ensure that you select the right point-of-sale system for your car wash. By understanding what to look for in a car wash POS system, you can take advantage of the opportunity more easily manage your business, increase your revenue, and boost customer service.
Among the most important features to seek out when searching for a car wash POS platform is a system that is user friendly and easy to understand. If a POS system takes too long to learn or if it is too difficult to manage, your employees will experience difficulty in making sales. By comparison, an easy-to-use interface makes it possible to ring up sales quickly and even provide prompts for upgrades. Additionally, a touchscreen user interface will help to save time while reducing long lines.
Not all car washes are the same. For this reason, it is important to seek out a car wash POS system that is customizable and will allow you to customize the system for any size car wash. The multi-function touch screen should provide the opportunity to enter everything from a basic car wash to more advanced services. Additionally, it is important to ensure that the POS system you select can be configured for the type of car wash you operate. For instance, if you operate a self-service car wash, the POS system should provide customers with the ability to make selections from the convenience of their vehicles. In the case of full-service car wash operations, you should be able to enter selections from the counter or from hand-held devices. Automatic upsale reminders ensure that you are able to take advantage of every sales opportunity.
Build Customer Loyalty
With the ability to set up special promotions, your car wash POS system gives you the ability to offer your customers a discount, thus building customer loyalty and boosting your revenues. For instance, you can send customers a special text on their mobile phone or even email them a coupon. This type of marketing through your car wash POS system not only helps you to increase customer satisfaction. An integrated gift card program makes it easy to boost sales and attract new customers.
Tracking and Reporting
Consider whether your car wash POS system will give you the ability to run detailed sales reports on an hourly, daily, weekly, monthly, and annual basis. Such reports will give you greater insight into your business as well as sales patterns. Additionally, tracking and reporting capabilities via your car wash POS system can also prove to be beneficial in terms of labor management. A full clock-in and clock-out features assists you with scheduling. As a result, you can make more informed decisions regarding when to staff more or less employees. Tracking sales can also help you to target the best times for sending out promotions and discounts for boosting sales.
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