Mobility solutions (including mPOS and tablet POS solutions) have been around for a while, and have gained in popularity for different use cases in across different industries including retail, restaurants, hospitality, etc. Other than allowing for merchants to accept payments virtually anywhere they do business, they have also enabled restaurants to accept payment at the table, allow for personalized service in hotels and even convenience check-ins at healthcare facilities. According to Research & Market, mPOS market is expected to grow by 38% between 2017-2021.
But, what has led to its rise in adoption? What are these challenges that merchants face and mPOS solves? To know more, we caught up with George Wilcox, SVP, Product Development for US & Canada for EVO Payments International.
Ingenico Group: How have mobility solutions evolved in U.S. in the last 5 – 10 years?
George Wilcox: Mobile point of sale has drastically changed over the past few years. A smart phone and a simple card reader, which was once used to occasionally swipe a credit card, have grown to a more robust and feature-rich solution that merchants of all types and sizes are finding useful. Some of these features include adding sales tax automatically, efficient sales reporting through web portals, and suggested tip amounts. The advances in smart devices like phones and tablets, combined with their reduced costs, has helped merchants and app developers bring new functions to a go-anywhere, pocket-sized device.
Ingenico Group: What industries do you see adopting mobility solutions more than others and why? What are the factors leading to the increased adoption?
To read George Wilcox’s response to this question and the rest of this interview, please click here.Back To Blog