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Taxis must accept credit card payment in many cities

September 28, 2011

When it comes to paying for a ride in a taxi, many consumers have been told that they are not allowed to use credit or debit cards. However, while many municipalities have mandated that cabs be willing to accept them, more and more drivers refuse to accept passengers who intend to pay with cards.

When it comes to paying for a ride in a taxi, many consumers have been told that they are not allowed to use credit or debit cards. However, while many municipalities have mandated that cabs be willing to accept them, more and more drivers refuse to accept passengers who intend to pay with cards.

One city where this has become an issue is Chicago. In a recent article for the Chicago Tribune, Bridget Doyle writes that she often runs into the merchant services issue during her nights on the town.

“Countless times my friends and I have been told that the cab is cash-only and the driver will not take our cards,” she writes. “The excuses vary — the machine is broken, there’s no paper in the printer, your trip is too short to use a card, etc. I had one cabdriver ask if he could take me to an ATM to get him cash instead of paying with a card.”

In Boston, authorities are getting into the payment processing issue. The Boston Herald reports that Boston Police have filed approximately 100 complaints against taxi drivers who refused to accept credit card payments.

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